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FAQ

Here you can find the answers to most of your questions

  • When is check in and check out ? When is the reception open ?


    The reception works from 8am till 11pm . Check in starts at 15pm and goes until 11pm. Check out should be done no later than 11am, so that our cleaning service has enough time to clean the rooms properly

  • What should I do if I´m going to arrive late ?

    Inform us by email or text us on facebook/whats app messenger about your time of arrival and our staff will send you a late arrival email with all the instructions

  • Do you have somewhere for people to store their luggage if they arrive early or have already checked out?

    Yes, we have a secure luggage storage room where you can leave your bags if you arrive earlier or it’s your check out date. You can leave your bags with us until 11pm.

  • What should I do if I left behind personal items at the hostel after checking out?

    Contact us by email or any app / call and ask if we found something. If we find it we will send them to you ASAP by post mail.

  • Can I check in if I arrive before 15pm?

    Normally check in starts from 15pm, but if your room is ready we can check you in as soon as you arrive. If the room is not ready, don’t worry! We have everything to make your wait time comfortable: special storage for your luggage, free hot drinks, coffee and tea, fruits and a comfy couch in the dining room

  • Do you provide towels?

    Yes, we provide shower towels and beach towels for free

  • Can I bring my pet with me even if its small and quite?

    Sorry, but unfortunately our hostel does not accepting pets of any kind or size

  • Do you have a cleaning service?

    Yes, our cleaning ladies come every day between 11am - 15 pm